Shanghai Weida Information Technology Co., Ltd. (Weida Technology) respects and protects your personal information. This policy explains the information collected and used through our website, the purposes of processing, retention practices and the rights available to you.
Scope
This policy applies to the Weida Technology website and business communications through its inquiry form, telephone number and email address.
Information We Process
When you submit an inquiry, we process the service type, contact name, phone number, company, industry, company size, role, city and requirements you provide, along with the product or solution you are inquiring about. Our server sends this information to the company's Feishu Base to manage inquiries in one place.
Please do not submit sensitive personal information unrelated to your business inquiry.
Purpose and Method of Processing
Inquiry information is used to understand your needs, contact you, arrange demonstrations or technical discussions, assess project and partnership opportunities, and keep necessary communication records.
Submitting the website form does not require opening Feishu. Our server sends the information to the company's Feishu Base for authorized staff to review and follow up.
Retention Period
Enquiries that do not lead to a business relationship are generally retained for no more than 12 months. Where a contract, project or partnership is established, related information is retained as required for business records and for the periods required by applicable law. Once the purpose of retention has been fulfilled, the information will be deleted or anonymized unless otherwise required by law.
Your Rights
You may request access to, a copy of, correction, supplementation or deletion of your personal information, withdraw consent, or request an explanation of our processing practices. Contact us at weida@weidax.com to exercise these rights. To protect your information, we may verify your identity before processing a request.
Security and Policy Updates
We apply access controls, transmission protection, permission management and security review measures appropriate to the scale of our business. Absolute security cannot be guaranteed on the internet. If information is or may be leaked, altered or lost, we will take remedial and notification measures as required by law.
We will update this page and state the date when material changes are made to this policy. If the purpose or method of processing or the types of information processed change materially, we will provide renewed notice and obtain any consent required by law.
Website usage statistics
We use Matomo to understand page visits, time spent on pages and clicks on outbound, download, contact or engine demo links. Analytics cookies are disabled. Form contents, phone numbers, email addresses and URL parameters are not included in these events. You can turn off analytics for this browser.